For complete transparency, here is our return policy:
We accept returns up to 30 days from original order delivery date.
- Any returned merchandise must include:
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Original condition product – no physical damage (exclude damages sustained during transportation)
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All accessories, manuals, warranty registration card, etc.
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Original UPC/serial# intact on product and on retail package (Proof of Purchase)
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For non-damaged returns, the buyer is responsible to cover the cost of return shipping. We deserve the right to charge up to 20% restocking fee and the cost of back-and-forth shipping. For items sold as free shipping, actual cost of shipping will be deducted from the refund.
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"Inaccurate website description" should accompany the details of the Inaccurate website description, otherwise the restocking fee will apply.
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Every item leaving our warehouse is photographed during packaging and serial numbers are recorded. All returned merchandise is verified against our records. We are not obligated to return the mis-matched item at our cost. We will hold such returns for 30 days after which they will be disposed off if a return label or an acknowledgement from buyer is not received.
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All items should be post marked within 15 days of authorized return request.
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Motherboards with bent pins will be subjected to 50% restocking fee. CPUs with bent pins will be subjected to 50% restocking fee.
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For international orders, customer is responsible to bear the cost of return shipping.